Return & Refund Policy

At Signwala Mirror, all orders and rentals require full payment to secure your booking or purchase.

Rentals

Due to the nature of event rentals and the reservation of inventory for specific dates, all rental bookings are final. We do not offer refunds, cancellations, or exchanges once a booking has been confirmed and payment has been received.

Customers are responsible for any loss or damage to rental items while in their possession. Additional charges may apply for damaged or missing items.

Custom Products

All custom products, including personalized mirrors, signs, buttons, magnets, stickers, and other made-to-order items, are final sale and are not eligible for returns, refunds, or exchanges.

Customers are responsible for reviewing and approving all personalization details before production begins.

Damaged or Incorrect Orders

Please inspect your order upon receipt. If you receive an incorrect item or believe your order was damaged during delivery, please contact us within 48 hours of receiving your order at hello@signwalamirror.com. We will review the issue and work with you to determine an appropriate resolution.

Refunds

As all rentals reserve inventory for specific event dates and all custom products are made specifically for each customer, Signwala Mirror does not provide refunds once payment has been made.

Any exceptions are made solely at our discretion.

Contact Us

If you have any questions regarding your order, rental, or this policy, please contact us at: hello@signwalamirror.com